Account Manager (Remote)

• Successfully build relationships with new and existing clients to understand high-level business goals and challenges and become their trusted advisor
• Engage clients actively to derive maximum value from their investment in our agency
• Ensure the timely and successful delivery of our services according to client needs and objectives
• Write content for website blogs, eBooks, landing pages and social media
• Optimise the Google Ads, Facebook Ads and LinkedIn Ads accounts of our clients to maximise ROI of ad spend
• Optimise the technical SEO and on-page optimisation of clients and use keyword research to look for new opportunities to increase organic search traffic
• Research prospects and manage our email outreach process for link building
• Setup and manage inbound marketing sales funnels in HubSpot, including content, landing pages, thank you pages, email sequences and automation
• Post content regularly on social media
• Create and manage email marketing campaigns
• Manage multiple HubSpot portals and monitor progress of campaigns using KPI metrics
• Create weekly and monthly performance reports
• Create free digital marketing audits for prospects
• Onboard new clients on HubSpot
• Manage the design and development of new website projects
• Help with our internal inbound marketing campaigns to grow the agency
• Be an ambassador for Content Chemistry’s values and culture!

• Someone who REALLY wants a career in digital marketing and wants to learn and grow in an agency environment
• A self-starter
• Strong organisational and time-management abilities
• Ability to operate under pressure and to meet deadlines
• Ridiculously high attention to detail
• 2+ years of experience in account management, digital, marketing, hospitality, customer service or a related field marketing (ideally in an agency environment) 
• Live in Australia
• Proactive, positive attitude with a kind spirit
• Great problem-solver
• Understand that we're a small agency (but growing) so you will be versatile in your skills and understand that you will be wearing many hats during the week — basically, you'll be a digital marketing swiss army knife!
• Can work effectively in a fully remote environment, fully-supported with all of the tools and training you need to succeed
• Ability to prioritise, plan and complete multiple projects and clients on-time while juggling different priorities
• Passionate about customer success and experience
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation
• Hands-on skills in at least one digital marketing discipline — SEO, Google Ads, Facebook Ads, LinkedIn Ads, HubSpot, social media, content writing or copywriting
• A dual-minded approach: You’re highly creative but can also be data and process-driven
• Comfortable using HubSpot (ideally)
• Proficient in Microsoft Office, G Suite, Monday.com, Slack and Zoom
• Confident with Google Ads, Facebook Ads, LinkedIn Ads, Google Analytics and Google Search Console
• Expert understanding of the English language, including written and verbal skills
• Ability to deliver creative and innovative thought
• An ability to work with clients by phone, video conference, email and in-person

• Fully remote with in-person team catchups regularly
• Work/life balance
• Competitive salary package commensurate with experience
• Flexible hours
• Monthly team looooooong lunches 
• 1 bonus day of annual leave per year (you choose when!)
• Ridiculous amount of learning, development and training
• Hands-on
• Working on strategy, SEO, PPC, content, marketing automation and everything in between
• A supportive, fun and fast-paced environment
• Loads of training, education, up-skilling and mentoring
• Work with a bunch of genuinely nice humans
• Work with a bunch of lovely, happy clients across different industries
• Clear career path
• Join an agency at the grass-roots and grow together

Content Chemistry is a fast-growing digital marketing agency based in Sydney, led by dynamic-duo husband/wife team, Nathan and Lana. We're also a HubSpot Solutions Partner and Google Partner.

We help startups and small to medium-sized businesses who want more website traffic, leads and sales, but lack a sales and marketing engine to drive business growth.

We work with some great clients (large and small) across a range of industries including real estate, financial services, education, software, management consulting and lots more.

Vision
To work with great people and grow great businesses.

Values
1. Keep our word
2. Never stop learning
3. Don’t forget to laugh
4. Can do attitude
5. Results are everything
6. Humility and respect

Our hiring process is pretty standard — interviewing, demonstrating your skills and meeting the team — but we really like to get to know YOU and allow you to get to know us.

Our hiring process is as much about making sure you’re the right fit for the role, as it is about making sure we’re the right fit for you.

Generally, our hiring process involves:

1. Filling out a Content Chemistry application form

2. First round interview with Nathan and Lana

3. Second round interview with Nathan, Lana and the wider team

4. A practical task (depending on your skillset), to show off your skills and knowledge

5. Reference checks

6. Sending you an offer of employment and an employment contract

We really want to get to know you and understand how you think and solve problems. So come to each interview with an open mind!

Husband and wife team, Nathan and Lana, have worked extremely hard to build a great culture, so we want to make sure each new hire is the right fit.

The hiring process typically takes around 4 weeks from start to finish — from application through to job offer. 

It’s important to think about why you want the job at Content Chemistry and in digital marketing. Be prepared to explain this in your interview to show us why you might be a great fit for the team. We also suggest thinking about how you can best apply your skills and knowledge before you arrive.

We also encourage you to read our About page to learn more about us, our story and our core values.

We know it can be hard to think on the spot if you’re feeling nervous or under pressure in an interview. That’s why we think you should come prepared by predicting what we might ask you and what you can ask us! Not only will this give you a competitive edge, but you can arrive feeling more confident. We also recommend practising your elevator pitch so you can tell us a bit about yourself and what you do and will give you the opportunity to highlight your skills and achievements.